<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=415977606533839&amp;ev=PageView&amp;noscript=1">
Rightdrive Logo

AI-Financing Spotlight:
Hector Muniz of RightDrive El Paso

Hector Muniz Photo
quote
“We’ve instructed pretty much everybody in the dealership to give Upstart a first look because it’s so quick.”
– Hector Muniz, F&I Director

Hector Muniz’s role as F&I Director spans multiple rooftops, with oversight across compliance, funding and lender relationships. He values tools that enable the team to move quickly and restructure deals in real time to close customers before they walk away.

“We’ve instructed pretty much everybody in the dealership to give Upstart a first look because 
it’s so quick.”
– Hector Muniz, F&I Director

Why Upstart: aggressive advances + 
fast funding

After learning about Upstart Auto Finance’s high advances at a 20 group, Muniz said the ability to ‘buy aggressive’ with high LTVs and fast funding immediately drew him in.

Hector Muniz Spotlight
quote
“The way Upstart’s portal is set up allows the team to change cars right away and get an approval within minutes. It’s very easy to maneuver. The team can also adjust the down payment and change the term to secure an approval.” – Hector Muniz, F&I Director
The impact: faster deals, greater flexibility and market share away from slower lenders
icon-check-box

Upstart as a true first look for higher approvals

Muniz shared that Upstart is a no-brainer first look for the team because of its quick response times with automated approvals.

“He emphasized that ‘time kills deals’ in the world of car buying, and Upstart Auto Finance’s speed and flexibility are gamechangers when it comes to putting customers in cars, especially when other lenders are slow to respond.

“The way Upstart’s portal is set up allows the team to change cars right away and get an approval within minutes. It’s very easy to maneuver. The team can also adjust the down payment and change the term to secure an approval,” he said.

Muniz estimates that Upstart, with its speed and flexibility, has easily taken around 30 percent of business from other lenders.

The bottom line

When it comes to Upstart Auto Finance, Muniz emphasized speed, efficiency and locking customers in with an approval so they don’t walk out the door.

“Upstart has great approvals and callbacks. It’s a great tool to get a customer in a vehicle, especially on the weekend when another lender would take three to four hours to respond,” he said. “When the customer leaves, it’s very hard to know if they’ll come back, and with Upstart, the deals get done.”

icon-cash

Profitability driven by high advances

Profitability driven by high advances Muniz also said that the profitability impact from Upstart is clear. Through higher advances and higher approval rates, the RightDrive team puts deals together with less cash up front from the customer, making it easier for the customer to say yes.

He also noted that even when a deal is more “aggressive,” Upstart deals still win because in some cases, it is the only approval.

Profitability driven by high advances
Hector Muniz Cars
Drive your dealership forward

Ready to speed up financing and
convert more shoppers?

Download the full Hector Muniz Spotlight
Hector Muniz of RightDrive El Paso Case Study and Spotlight
Want to see what Upstart Auto Retail can do for your dealership?