2024 Dealership Dynamics: Bridging the Digital Divide
Hear insights from 100 dealers across the country about their projections for 2024 and areas of focus for digitizing the online, in-store and financing process.
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We surveyed 100 dealers across the country
High rates, continued supply chain issues and an automakers’ strike made for an eventful 2023. So, we wanted to hear directly from dealers –
• What’s been your biggest challenge in 2023?
• How advanced is your online and in-store experience?
• What’s been the biggest challenge with financing?
• And - what’s your outlook for car sales for 2024?
These questions and more are answered in our report: 2024 Dealership Dynamics: Bridging the Digital Divide. Spoiler alert – dealers are gearing up for higher sales in the year ahead.
Results
47%
of dealers surveyed predict higher car sales in 2024 compared to 2023
43%
of dealers currently offer the full car-buying experience online
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